Terms of sale

The following are the terms and conditions to which Tecnoplus srl offers users access to its services available on the website

1. Definitions
To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and al
plural, will have the following meaning:
o Owner: Tecnoplus srl, with registered office in Via Cilavegna, 53, VAT number 01432070181, phone +39 0381 650082, e-mail address [email protected],

o Application: the website https://cleanoop.com, managed by the Owner, which offers an E-Commerce platform for the purchase of
cleaning products;

o Products: the products and / or services offered through the Application;

o User: the subject that accesses the Application, without distinction of legal nature and purpose pursued, interested in the Products offered through the Application;

o Consumer: a natural person who acts for purposes unrelated to commercial, craft or business activities
any professional work done;

o Conditions: this contract which governs the relationship between the Owner and the Users.

2. Registration
In order to use some features of the Application, Users must register by providing, truthfully and completely, all
data requested in the relative registration form and fully accept the privacy policy (https://cleanoop.com/privacy-policyl and the
present Conditions. The User has the duty to keep his login credentials.
It is understood that in no case will the Data Controller be held responsible in the event of loss, dissemination, theft or unauthorized use by third parties, for whatever reason, of the access credentials of the Users.

3. Account cancellation and closure
Registered Users can stop using the Products at any time and cancel their accounts or request deletion through the Application interface, if possible, or by sending a written notice to the e-mail address.
[email protected], or by calling Customer Service at +39 0381 650082.
The Owner, in the event of a breach by the User of these Conditions or of the applicable legal provisions, reserves the right to suspend or terminate the User’s account at any time and without notice.

4. Industrial and Intellectual Property Rights
The Data Controller declares to be the owner and / or licensee of all intellectual property rights relating to and / or relating to the Application and / or the materials and content available on the Application.
These Conditions do not grant the User any license relating to the Application and / or individual Content and / or materials available therein, unless otherwise regulated.
All trademarks, figurative or nominative and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear in the Application are and remain the property of the Owner or its licensees and are protected by the laws in force on the trademarks and by the relative international treaties.
Any reproductions in any form of the explanatory texts and the contents of the Application, if not authorized, will be
considered violations of the intellectual and industrial property right of the Owner.

5. Exclusion of the Guarantee
The Application is provided “as is” and “as available” and the Owner does not provide any explicit or implicit guarantee in relation to the Application, nor does it provide any guarantee that the Application will satisfy the needs of the Users or that it will not have never interrupt or be error-free or free of viruses or bugs. The Owner will endeavor to ensure that the Application is available continuously 24 hours a day, but cannot in any way be held responsible if, for any reason, the Application is not accessible and / or operational at any time or for any period . Access to the Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons wholly unrelated to the owner’s will or due to force majeure events.

6. Limitation of Liability
The Owner cannot be held responsible to the User, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside of its own control or that of its sub-suppliers.
Furthermore, the Data Controller will not be liable for damages, losses and costs incurred by the User as a result of failure to execute the contract for reasons not attributable to him. The User undertakes to indemnify and hold harmless the Owner (as well as any company controlled or affiliated by the same, its representatives, collaborators, consultants, administrators, agents, licensees, partners and employees), from any obligation or liability, including the any legal costs incurred to defend oneself in court, which may arise in the event of damage caused to other Users or third parties, in relation to the Uploaded Content or the violation of the terms of the law or the terms of these Conditions. Therefore, the Owner will not be responsible for:
1. any losses that are not a direct result of the breach of contract by the Owner;
2. any loss of business opportunity and any other loss, even indirect, possibly suffered by the User (such as, by way of example and not limited to, commercial losses, loss of revenues, revenue, profits or alleged savings, loss of contracts or relationships commercial, loss of reputation or goodwill value, etc.);
3. incorrect or unsuitable use of the Application by Users or third parties;

7. Force majeure
The Data Controller cannot be held responsible for the failure or late fulfillment of its obligations, due to circumstances beyond the reasonable control of the Data Controller due to force majeure events or, in any case, to unforeseen and unforeseeable events and, in any case, independent of the will such as by way of example and not limited to, breakdowns or interruptions to the lines
telephone or electrical, to the Internet and / or to any other means of transmission, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of third-party products, services or applications. The fulfillment of the obligations by the Owner will be considered suspended for the period in which events of force majeure occur. The Holder will perform any act in his power in order to identify solutions that allow the correct fulfillment of his own
bonds despite the persistence of force majeure events.

8. Linking to third party sites
The Application may contain links to third party sites. The owner has no control over them and, therefore, is not in
no way responsible for the contents of these sites.
Some of these links may link to third party sites that provide services through the Application. In these cases, to individuals
services will apply the general conditions for the use of the site and for the use of the service prepared by third parties, with respect to which the
Owner does not assume any responsibility.

9. Surrender
No waiver by either party of an article of these Terms will be effective unless it is expressly stated
declared to be a waiver and be notified in writing.

10. Invalidity of individual clauses
If any provision of these Terms is illegal or invalid, it will not be considered as part of the Conditions and this will not affect the remaining provisions which will continue to be valid to the maximum extent permitted by law.

11. Privacy
The protection and processing of personal data will take place in accordance with the I nformat iva Privacy, which can be viewed at https://cleanoop.com/privacy-policy

12. Applicable law and competent court
These Conditions and all disputes regarding execution, interpretation and validity are subject to Italian law and to the exclusive jurisdiction of the court of the place where the Owner is based. If the User is a consumer pursuant to Article 3 of the Consumer Code, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the consumer, if located in the territory of the Italian State, save the right for ‘Consumer User to refer a different judge to the one of the “consumer forum” pursuant to art. 66 bis of the Consumer Code, competent for the territory according to one of the criteria of the articles 18, 19 and 20 of the civil procedural code.

13. Online dispute resolution for consumers.
The European resident Consumer must be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the Consumer to resolve any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, the Consumer can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at the following address: http://ec.europa.eu/consumers/odr/

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