Terms of sale

Below are described the terms and conditions under which Tecnoplus srl offers access to its services available on the website to users

1. Terms
In order to allow a complete comprehension and agreement of these terms and conditions, the following terms, in the singular and
plural, shall have the meanings set out below:
o Owner: Tecnoplus srl, with registered office in Via Cilavegna, 53, VAT number 01432070181, telephone +39 0381 650082, e-mail address [email protected]

o Application: the website https://cleanoop.com, managed by the Owner, which offers an E-Commerce website for the purchase of cleaning products;
cleaning-related products;

o Products: the products and/or services offered through the Application;

o User: the subject accessing the Application, regardless of the legal nature and purpose pursued, interested in the Products offered through the Application;

o Consumer: natural person acting for purposes unrelated to the business, commercial, handicraft or professional activity professional activity;
professionale eventualmente svolta;

o Conditions: this contract governing the relations between the Owner and the Users.

2. Subscription
In order to be able to use some of the Application's functions, Users must register by providing, truthfully and completely, all the
data requested in the relevant registration form and accepting in full the privacy policy ( privacy-policyl and privacy-policyl). data requested in the relevant registration form and fully accept the privacy policy ( https://cleanoop.com/ privacy-policyl and
these Conditions. Users are responsible for safeguarding their access credentials.
It is understood that in no case may the Owner be held responsible in the event of loss, diffusion, theft or unauthorised use by third parties, for any reason whatsoever, of the Users' access credentials.

3. Deleting account and closing
Registered Users may stop using the Products at any time and deactivate their accounts or request their deletion through the Application interface, if possible, or by sending a written notice to the following e-mail address
[email protected], or by calling Customer Service on +39 0381 650082.
The Owner reserves the right to suspend or terminate the User's account at any time and without prior notice in the event of a breach by the User of these Conditions or of applicable legal prescriptions.

4. Property Rights Industrial and Intellectual
The Owner declares that it is the owner and/or licensee of all the intellectual property rights relating to and/or concerning the Application and/or the materials and contents available on the Application.
These Conditions do not grant the User any licence to use the Application and/or individual Contents and/or materials available therein, unless otherwise stipulated.
All trademarks, whether figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos appearing in the Application are and remain the property of the Owner or its licensors and are protected by current trademark laws and relevant international conventions.
Any reproduction in any form of the explanatory texts and contents of the Application, if not authorised, will be
considered an infringement of the Holder's intellectual and industrial property rights.

5. Limitation of Warranty
The Application is provided on an "as is" and "as available" basis and the Owner does not provide any explicit or implicit guarantee in relation to the Application, nor does he provide any guarantee that the Application will meet the Users' requirements or that it will never be interrupted or error-free or that it will be free of viruses or bugs. The Owner will endeavour to ensure that the Application is available 24 hours a day, but shall in no way be held liable if, for any reason, the Application is not accessible and/or operational at any time or for any period. Access to the Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons completely beyond the control of the Owner or due to force majeure events.

6. Limitation of Liability
The Data Controller shall not be liable to the User, except in the event of wilful misconduct or gross negligence, for inefficiencies or malfunctions connected with the use of the Internet outside of its control or that of its subcontractors.
Furthermore, the Controller shall not be liable for any damages, losses or costs incurred by the User as a result of the non-performance of the contract for reasons not attributable to him. The User agrees to indemnify and hold harmless the Owner (as well as any subsidiary or affiliated company, its representatives, collaborators, consultants, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal fees incurred to defend itself in court, which may arise from damage caused to other users or third parties, in relation to the Content uploaded or the violation of the terms of the law or the terms of these Conditions. Therefore, the Owner shall not be liable for:
1. any losses that are not a direct consequence of the Holder's breach of contract;
2. any loss of business opportunity and any other loss, even indirect, suffered by the User (such as, by way of example but not limited to, loss of business, loss of revenue, income, profit or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.);
3. incorrect or inappropriate use of the Application by Users or third parties;

7. Force majeure
The Controller shall not be held liable for any failure to perform or delay in performing its obligations due to circumstances beyond the Controller's reasonable control due to force majeure events or, in any event, to unforeseen and unforeseeable events and, in any event, beyond the Controller's control such as, by way of example but not limited to, breakdowns or interruptions to the
telephone or power lines, the internet network and/or other transmission tools, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of products, services or applications of third parties. The fulfilment of the obligations by the Holder shall be considered suspended for the period in which events of force majeure occur. The Data Controller shall take any action in its power in order to find solutions that allow the correct fulfilment of its obligations
despite the persistence of force majeure events.

8. Linking to third-party sites
The Application may contain links to third party sites. The Owner does not exercise any control over them and is therefore not in
any way in any way responsible for the contents of these sites.
Some of these links may refer to third party sites that provide services through the Application. In these cases, the terms and services
will be subject to the general conditions for the use of the site and for the use of the service provided by the third parties, with respect to which the Owner accepts no responsibility.
The Owner accepts no responsibility for them.

9. Waiver
No waiver by either party of any article of these Conditions shall be effective unless it is expressly
stated to be a waiver and is communicated in writing.

10. Invalidity of individual clauses
Should any provision of these Conditions be unlawful or invalid, it shall not be deemed to be part of these Conditions and this shall not affect the remaining provisions which shall continue to be valid to the fullest extent permitted by law.

11. Privacy
The protection and processing of personal data will take place in accordance with the Privacy Policy, which can be consulted at https://cleanoop.com/privacy-policy

12. Applicable law and jurisdiction
These Conditions and all disputes relating to their execution, interpretation and validity are subject to Italian law and to the exclusive jurisdiction of the court of the place where the Owner is based. If the User is a consumer pursuant to art. 3 of the Consumer Code, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the consumer, if located in the territory of the Italian State, without prejudice to the right of the consumer User to refer to a judge other than the "consumer forum" pursuant to art. 66 bis of the Consumer Code, with territorial jurisdiction in accordance with one of the criteria set out in articles 18, 19 and 20 of the Italian Civil Procedure Code.

13. Online dispute resolution for consumers
Il Consumatore residente in Europa deve essere a conoscenza del fatto che la Commissione Europea ha istituito una piattaforma online che fornisce uno strumento di risoluzione alternativa delle controversie. Tale strumento può essere utilizzato dal Consumatore per risolvere in via non giudiziale ogni controversia relativa a e/o derivante da contratti di vendita di beni e servizi stipulati in rete. Di conseguenza, il Consumatore può usare tale piattaforma per la riso luzione di ogni disputa nascente dal contratto online stipulato con il Titolare. La piattaforma è disponibile al seguente indirizzo: http://ec.europa.eu/consumers/odr/

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